Saying “thank you” still works in what seems to me to be an increasingly nasty and less mannerly public and private sector. Manners are necessary in several directions. Customers need to learn to say please and thank you. Rude, demanding and uncaring far too often seem to dominate. And on the other side of the [...]
This Past Week, Four Important Posts
August 24: How to Deal with Resistance to Change Resisting needed change has destroyed relationships, marriages, families, organizations, companies, programs and nations. Change starts with the individual. On Monday, we provided an 8 step strategy to initiate change. That doesn’t mean it will be easy, but it does mean that it is possible. It’s going [...]
What Makes a Good Leader Work With a Coach?
What makes a good leader work with a Coach? They have their act together, don’t they? They effectively carry out their own work each day, not wasting a lot of time but getting things done. They work well with their staff. The company, organization or division they direct is moving along as well as any [...]
Police Burnout
Many of the stresses that can contribute to police burnout occur all at once. They don’t wait until the officer is ready for them. I use this policing example to illustrate the need for senior leadership in any profession that deals with people, to pay particular attention to this specialized area of leadership development. Avoiding [...]
14 Questions Leaders Should Ask BEFORE Agreeing to Serve
These 14 questions leaders should ask before agreeing to serve could potentially save you and a lot of other people from an unsuccessful and less than satisfying experience. I can’t tell you how many times leaders and executives bring up the concern for coaching that too many meetings, committees and requests for help are drowning [...]
Work-Life Balance, a Work in the Park
For what I think is a good perspective on work-life balance for one self-employed leader, I suggest you read Tim Grey’s post. His might be the case of having your cake and eating it too. The post caught my attention because I spent today writing at Gull Lake Park overlooking a perfect summer’s day shimmering [...]

